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Dotera Service Policy

This Service Policy outlines the scope, terms, and operational standards of Dotera’s technology and consulting services. By using our platform or entering into a service agreement, you acknowledge and agree to the conditions described herein. These terms are designed to establish transparency, protect both parties, and ensure a productive working relationship.

1. Services Overview

2. Service Delivery

3. Pricing and Payment Terms

4. Revisions and Adjustments

5. Confidentiality & Data Security

6. Intellectual Property

7. Termination

8. Contact Information

Effective Date: April 11, 2025

Dotera (“we,” “us,” “our”) is committed to delivering high-quality digital solutions, including but not limited to AI development, web development, mobile application development, UI/UX design, and technology consulting. This Service Policy outlines the terms, processes, and conditions under which our services are provided.

1. Services Overview

Dotera offers a variety of professional digital solutions, including:
  • AI Development:Custom artificial intelligence solutions tailored to your business needs.
  • Web Development : Design and development of responsive and dynamic websites.
  • Mobile App Development: Design and development of responsive and dynamic websites.
  • UI/UX Design: Development of cross-platform mobile applications for Android and iOS.
  • Digital Strategy & Consulting: Designing user-friendly, intuitive interfaces that enhance the user experience.

2. Service Delivery

  • Project Initiation: Projects begin after agreement on scope, timeline, and deliverables.
  • Communication :Regular updates will be provided throughout the development cycle.
  • Timely Delivery: We strive to meet agreed-upon deadlines, though adjustments may be necessary for complex requirements.

3. Pricing and Payment Terms

  • Pricing : Pricing is based on project scope and complexity. Custom quotes are provided after a discovery call.
  • Payment :An initial deposit may be required, with the balance due in milestones or upon completion.
  • Refund Policy: All payments are non-refundable once project work has begun.

4. Revisions and Adjustments

  • Included Revisions : A set number of revisions is included with each project. Details are outlined in the agreement.
  • Extra Revisions :Additional revisions beyond the scope may incur extra costs.

5. Confidentiality & Data Security

  • Data Protection : All shared client data is handled confidentially and secured using best industry practices.
  • NDA Option : A Non-Disclosure Agreement can be signed upon request for sensitive projects.

6. Intellectual Property

  • Final Deliverables : Upon full payment, you own the rights to all final assets and code provided.
  • Internal Tools : Frameworks, templates, or proprietary systems used internally remain Dotera's intellectual property.

7. Termination

Either party may terminate the project with written notice if terms are violated. Work completed up to that point must be paid in full.

8. Contact Information

For any questions, clarifications, or concerns regarding these Terms and Conditions, you can reach us through the following:
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At Dotera IT, we cultivate talent through structured mentorship, expert-led tech workshops, and real-world project experience. Our teams are empowered with cutting-edge technologies such as React and Next.js, while continuous learning, certifications, and a growth-driven culture ensure sustained innovation and excellence.

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© 2025 Designed and Developed by Dotera

© 2025 Designed and Developed by Dotera